Privacy Policy

1. Information We Collect

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We collect personal information in the following ways:

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a. Information You Provide Directly

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When you:

• Book a coaching or mentoring session (via Calendly)

• Contact us through our website

• Subscribe to newsletters or complete forms

• Make a purchase or payment (via Stripe)

• Share feedback or request support

 

We may collect:

• Full name

• Email address

• Phone number

• Billing address

• Payment details (securely processed by Stripe – we do not store card data)

• Coaching goals and any personal information you voluntarily share

 

b. Information Automatically Collected

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Our website is built on Wix, which automatically collects non-personal data including:

• IP address

• Browser and device information

• Website activity and usage patterns

• Cookies and similar tracking technologies (see Section 4)

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2. How We Use Your Information

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We use your personal information to:

• Schedule and manage coaching or mentoring sessions

• Personalize your experience and communication

• Send relevant updates or newsletters (you may unsubscribe at any time)

• Process payments and issue invoices securely

• Improve our website and services

 

We do not sell or rent your data to third parties.

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3. Sharing of Information

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We only share your data with trusted service providers who help us operate our business:

• Calendly: to schedule sessions and collect contact details

• Stripe: to securely process payments

• Wix: to host and manage our website, and for data analytics

 

Each third-party platform complies with strict data protection standards. We only share the data necessary for them to perform their services.

We may also disclose your information if required by law or to protect our rights.

 

4. Cookies & Tracking Technologies

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Our website may use cookies and tracking tools to improve performance, user experience, and analytics. This includes cookies set by Wix or embedded tools (e.g., Calendly).

You can control or disable cookies through your browser settings.

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5. Data Security

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We take your privacy seriously. Your data is stored on secure servers provided by Wix and is protected through SSL encryption and regular security measures.

Payments are encrypted and processed securely via Stripe. We do not store your full payment information.

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6. Your Rights (Especially under GDPR)

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If you are in the European Union, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time

• Object to processing or request data portability

To make any request, please email us at: [hello@coachmaca.com]. We’ll respond within 30 days.

 

7. Data Retention

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We retain personal data only as long as needed to:

• Deliver coaching and mentoring services

• Comply with legal, tax, or accounting obligations

• Maintain accurate business records

You may request deletion at any time unless we are required to retain certain data.

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8. Children’s Privacy

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Our services are intended for adults (18+). We do not knowingly collect information from children.

 

9. Third-Party Links

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We may include links to external sites or resources. We are not responsible for their privacy practices. Please review their privacy policies before engaging.

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10. Changes to This Policy

 

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date. Continued use of the site means you accept any changes.

 

11. Contact Us

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If you have any questions, requests, or concerns about your privacy or this policy, please contact us:

 

MaCa Coaching & Mentoring
Email: [hello@coachmaca.com]
Website: [www.macacoaching.com]